Many Americans send email and text messages more often than they speak on the phone. Whether electronics offer the best way for doctors to communicate with their patients is in debate. Some doctors are concerned about privacy and liability issues and a loss of face-time with their patients. But doctors who favor emailing say it’s a more efficient means of communication, helps build better relationships and encourages patients to take more control of their health. One recent study concluded that patients with diabetes or hypertension who communicate with their doctors via email have better outcomes. Diane and her guest discuss doctor-patient interactions in the digital age.