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Diane and her guests discuss the the critical components of effective apologies and why public apologies seem to be on the rise.
an attorney and the author of “The Art of the Apology.”
a professor of psychiatry and Chancellor/Dean Emeritus of the University of Massachusetts Medical School and author of “On Apology.”
author of the Ethicist column in the New York Times Magazine and a new play titled, "The Punishing Blow."