Poor communication between doctors and patients is widely seen as a problem in American healthcare. Now more and more healthcare providers are giving patients new ways of accessing doctors to ask questions or express concerns. In the age of email, texting, video chatting and social media, a look at the promise and limitations of digital communication to improve patient experiences and outcomes.
Greed is out, empathy is in, says an internationally renowned zoologist. His studies of primates are changing the scientific community’s understanding of human nature and offer lessons for a kinder society.
- Frans de Waal psychology professor at Emory University; author of "Chimpanzee Politics" and "Our Inner Ape;" director of the Living Links Center at the Yerkes National Primate Research Center
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