You see them almost everywhere. They serve your coffee, clear your table, or clean your office. The working poor come from practically all walks of life. they are white, black, Latino and Asian. Author David Shipler examines the problems these hard-working Americans face – and offers informed solutions – in his book "The Working Poor."

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  • David Shipler worked for the New York Times from 1966 to 1988. He is the author of "Russia: Broken Idols," "Solemn Dreams; Arab and Jew: Wounded Spirits in a Promised Land," and, "A Country of Strangers: Blacks and Whites in America."

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