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Alison Owings: "Hey, Waitress" (University of California Press) (Rebroadcast)

September 1, 2003

Author Alison Owings talks with Diane about her coast-to-coast travels to find out what waitresses - at five-star hotels, local diners, and every place in between - think about the job, their co-workers, and customers who don't tip too...

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